MJ Broadbent

Sketch notes now available

As always, MJ Broadbent has done a superlative job sketchnoting a Rosenfeld Media conference (she’s done the honors with all three Enterprise UX conferences as well). So we’re thrilled to announce that the high-res JPG versions are now all linked to from our Program page (as well as Natalie Hanson’s lovely trip notes and the Read more

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Abby Covert

Tripnote: Panel (Covert, Loza, Sharon, & Treder)

Panel: Collaboration Tools Abby Covert, Staff Information Architect at Etsy Jenny Loza, Senior Product Manager at Atlassian, Inc. Tomer Sharon, VP and Head of UX at WeWork Marcin Treder, CEO at UXPin Submitted by Natalie Hanson (Official Tripnoter) From the Design Operations Summit website: We have all heard the old saying “communication is key” but Read more

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Stephen Pollard

Tripnote: Stephen Pollard’s “Getting Giants to Dance”

Closing Keynote: Getting giants to dance – what can we learn from designing large and complex public infrastructure? Stephen Pollard, Director at Arup Submitted by Natalie Hanson (Official Tripnoter) From the Design Operations Summit website: Airports are vital pieces of national infrastructure. They cost billions, and can take decades to design and deliver. We expect Read more

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Russ Unger

Tripnote: Russ Unger’s “Onboarding: The Ecosystem, not the Afterthought”

Onboarding: The Ecosystem, not the Afterthought Russ Unger, Experience Design Director at 18F Submitted by Natalie Hanson (Official Tripnoter) From the Design Operations Summit website: Onboarding new employees to your team is all too often treated as an afterthought, or best case, as an at-the-moment-thought. Employees deserve a well-thought out experience that includes them from Read more

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Christian Rohrer

Tripnote: Christian Rohrer’s “Research Operations at Scale”

Research Operations at Scale Christian Rohrer, VP of Design, Research & Enterprise Services at Capital One Submitted by Natalie Hanson (Official Tripnoter) From the Design Operations Summit website: Research is an inherent part of design, and operationalizing how insights are generated and used is one of the more challenging aspects of design operations. Overcoming the Read more

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Michael Polivka

Tripnote: Michael Polivka’s “Scaling Design through Relationship Maps”

Scaling Design through Relationship Maps Michael Polivka, Director and Chief of Staff for Experience Design at Autodesk Submitted by Natalie Hanson (Official Tripnoter) From the Design Operations Summit website: Design groups are no longer fringe in large corporations. We’ve grown up, and our numbers have multiplied; which is exactly what we wanted. However, we now Read more

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Tripnote: Panel (Malouf, Cronin, Oduye, Thibodeau)

Panel: Design Systems and Documentation Dave Malouf, Director of Product Design at DigitalOcean David Cronin, VP UX Design at GE Adelkunle Oduye, Product Designer at JustWorks Amy Thibodeau, Content Strategy Lead at Shopify Submitted by Natalie Hanson (Official Tripnoter) From the Design Operations Summit website: Designers need to work with developers. One of the core Read more

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Tripnote: Jim Kalbach’s “Jazz Improvisation as a Model for Team Collaboration”

Jazz Improvisation as a Model for Team Collaboration Jim Kalbach Submitted by Natalie Hanson (Official Tripnoter) From the Design Operations Summit website: Great collaboration is the secret sauce of successful development teams. At its core, collaboration comes from the culture of your company and the dynamics of your team. This entertaining session will demonstrate how Read more

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Tripnote: Panel (Rosenfeld, Sussna, Hoffman-John, Philcox)

Discussion: What Operations can Teach DesignOps Submitted by Natalie Hanson (Official Tripnoter) Louis Rosenfeld, Principal at Rosenfeld Media Erin Hoffman-John, CEO at Sense of Wonder Crystal Wilcox, Government Operations Director Jeff Sussna, Principal at Ingineering.IT From the Design Operations Summit website: Our past three speakers will discuss and answer questions about operations practices from their Read more

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Tripnote: Crystal Philcox’s “The Many Faces of Operations”

The Many Faces of Operations Crystal Philcox, Government Operations Director Submitted by Natalie Hanson (Official Tripnoter) From the Design Operations Summit website: To be successful, Operations has to be many things to many people. Operations might need to present a different face to innovators and designers, who might fear Ops as an imposer of constraints, Read more

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Erin Hoffman-John

Tripnote: Erin Hoffman-John’s “This Game is Never Done”

This Game is Never Done: Design Leadership Techniques from the Video Game World Erin Hoffman-John, CEO at Sense of Wonder Submitted by Natalie Hanson (Official Tripnoter) From the Design Operations Summit website: You’ve probably heard a bit about “gamification”: how you can transform obligatory tasks into “fun” motivational ramps using techniques from games. Most of Read more

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